1. Visit the URL https://webmail.<domain_name> (not http) and login into your domain’s webmail using a desktop/laptop browser (mobile mode does not currently support password resets).
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2. Hover on topmenu Others tab, then My Account and click on Password.
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3. A. Type your Old Password.
B. Type New Password, retype Confirm New Password and click Change Password button.
A green popup in the bottom right corner will confirm you that the password reset successfully.
A yellow popup in the bottom right corner means something went wrong, but you should be able to fix it:
A red popup means a system problem – please contact helpdesk@lightspeed.com.sg for assistance:
